Last updated: January 19, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you (either an individual or an entity) and High Performance Ventures LLC, operating as KnowledgeHive ("Company," "we," "us," or "our") governing your access to and use of the KnowledgeHive platform, including any associated websites, applications, and services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
KnowledgeHive is an AI-powered knowledge management platform that enables organizations to:
To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the accuracy of this information.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must:
The Service is intended for business use by individuals who are at least 18 years old. By using the Service, you represent that you meet these eligibility requirements.
The Service is offered through subscription plans with varying features and usage limits. Current pricing and plan details are available on our website.
We may offer free trials or promotional pricing. At the end of any trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.
We offer a 30-day money-back guarantee for new subscriptions. Refund requests must be submitted within 30 days of the initial purchase. After this period, fees are non-refundable except as required by law.
You may upgrade or downgrade your subscription at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of the current billing period.
You may use the Service only for lawful purposes and in accordance with these Terms. The Service is intended for legitimate business knowledge management purposes.
You agree not to:
You retain all ownership rights to the content you upload to the Service ("Your Content"). We do not claim any ownership interest in Your Content.
By uploading Your Content, you grant us a limited, non-exclusive license to store, process, and display Your Content solely for the purpose of providing the Service to you. This license terminates when you delete Your Content or close your account.
You are solely responsible for Your Content and the consequences of uploading it. You represent and warrant that:
The Service, including its original content, features, functionality, and underlying technology, is owned by KnowledgeHive and protected by copyright, trademark, and other intellectual property laws. Our trademarks may not be used without prior written permission.
If you provide feedback, suggestions, or ideas about the Service, you grant us an unrestricted, perpetual, royalty-free license to use such feedback for any purpose without compensation to you.
The Service may integrate with or rely on third-party services, including:
Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services.
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance, updates, or circumstances beyond our control.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of material changes that adversely affect your use of the Service.
You may terminate your account at any time by contacting us or using the account settings. Upon termination, your right to use the Service will cease immediately.
We may suspend or terminate your account immediately, without prior notice, if you:
Upon termination, we will delete Your Content within 30 days, except as required by law or legitimate business purposes. Provisions that by their nature should survive termination will survive, including ownership, warranty disclaimers, and limitations of liability.
Important: AI Technology Limitations
The Service uses artificial intelligence (AI) technology to generate responses based on your knowledge base. While we strive for accuracy, you acknowledge and agree that:
Best Practice: Always double-check AI-generated responses against your source documents, especially for critical business decisions, customer-facing communications, legal matters, financial information, or any situation where accuracy is essential.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DECISIONS MADE BASED ON INFORMATION PROVIDED BY THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL KNOWLEDGEHIVE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless KnowledgeHive and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
Before filing any formal legal action, you agree to contact us and attempt to resolve any dispute informally for at least 30 days.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute arising from these Terms shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in English, and judgment on the award may be entered in any court of competent jurisdiction.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and KnowledgeHive regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
We may provide notices to you via email, posting on the Service, or other reasonable means. You may contact us using the information below.
The Service is operated from the United States. If you access the Service from outside the United States, you do so at your own initiative and are responsible for compliance with local laws to the extent they apply.
Nothing in these Terms shall limit or exclude any rights you may have under the mandatory consumer protection laws of your country of residence that cannot be waived or limited by contract. If any provision of these Terms conflicts with mandatory local laws, the local laws shall prevail to the extent of the conflict, but the remainder of these Terms shall continue to apply.
The following provisions apply to users in specific regions:
For users outside the United States, if arbitration is not enforceable in your jurisdiction, disputes may be resolved in the competent courts of your country of residence, applying the mandatory consumer protection laws of that jurisdiction while giving effect to these Terms to the maximum extent permitted.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
For questions about these Terms of Service, please contact us:
High Performance Ventures LLC
Operating as KnowledgeHive
Email: Results@HighPerformanceVentures.com
Website: https://knowledgehive.ai